Shipping policy

Shipping Policy

At Toyam RO, we are committed to providing a smooth and reliable delivery experience for all our customers. The following policy outlines important information regarding the processing and shipment of your order.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after the order is placed. You will receive an email confirmation once your order has been shipped, including tracking details to monitor delivery progress.

Shipping Rates and Delivery Times

We currently offer complimentary standard shipping on all orders within the United States.

Please note that delivery estimates may vary depending on your location, carrier delays, or peak shipping periods.

Shipping Coverage

At this time, we only ship to addresses within the continental United States. We do not offer international shipping or shipping to U.S. territories, APO/FPO/DPO addresses.

Order Tracking

Once your order has been dispatched, a tracking number will be provided via email. Please allow up to 24 hours for the tracking information to become active.

Lost or Damaged Shipments

In the unlikely event that your order arrives damaged or is lost in transit, please contact our customer support at info@spandanllc.com within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue promptly and ensure you receive a replacement or refund where applicable.

Contact Us

If you have any questions regarding your shipment, please reach out to us at info@spandanllc.com. Our team will be happy to assist you.